Question 1

What does the Vunque Ziplining tour include?

Accepted Answer

- 5 breathtaking ziplines
- 1 fun hanging canopy bridge
- 10-minute educational rainforest hike 
- snacks

Question 2

In what location does the Yunque Ziplining tour take place?

Accepted Answer

In the municipality of Luquillo Puerto Rico, about 54 minutes away from San Juan. The GPS address is "YUNQUE ZIPLINING MEETING POINT.

Question 3

What are the tour times?

Accepted Answer

•  Check-In Times: Morning session 8:30 am /  Mid day session 11:30 am / Afternoon session 2:30 pm The most we can wait is until 8:45am for the morning sessions, 11:45am for the midday sessions, and 2:45pm for the afternoon sessions.

Question 4

What is the duration of the tour?

Accepted Answer

The zipline adventure is approximately 2 hours in length. First half hour is dedicated to check-in, handling of safety equipment and safety chat.

Question 5

What age range is accepted for the tour?

Accepted Answer

Between 7and 68 years of age.

IMPORTANT: Children 12 years of age and under must be accompanied by an adult from their group for the duration of the tour. Participants aged 13 and older are allowed to join the tour independently, without adult supervision.

Question 6

What are the weight and height restrictions?

Accepted Answer

Participants must be under 230 lbs. Waistline must be under 42" to make sure the harness fits securely. If the participant is 70 lbs or less we may do a tandem ride where the certified tour guide goes along with the participant to make sure they make it across the ziplines. There are no height restrictions.

Question 7

What are the restrictions to be able to participate in the tour?

Accepted Answer

No pregnancies and no recent injuries or surgeries are allowed.

Question 8

What are your rates?

Accepted Answer

Our tour costs $129 per person + tax. Online reservations are charged a 6% processing fee by Fareharbor. For more details please read our Terms and Conditions.

Question 9

What are the payment methods accepted?

Accepted Answer

The tours need to be 100% prepaid with a major credit card. We do not accept cash the day of the activity.

Question 10

What to bring to the tour?

Accepted Answer

Comfortable shorts, good traction sneakers or hiking boots (highly recommended especially
If it rains), rain jacket (optional), small backpack and your own water. flip-flops, regular sandals or Crocks are not allowed. Good traction sandals like Keens, Tevas or Chaos are allowed. You can bring your camera or cellular and carry it in a dry bag in your backpack. The customer who made the payment must present a Photo ID and the physical credit card used. Yunque Ziplining is not responsible for lost items in our premises.

Question 11

How long are the zipline courses?

Accepted Answer

The zipline courses consist of 5 ziplines fluctuating between 400 and 800 ft long.

Question 12

Do I have to do all the activities in the tour?

Accepted Answer

The activities of ziplining and hiking must be performed to complete the adventure course in the rainforest. It is the only way to make it across the rainforest safely with the rest of the group. We do not offer packages that only include ziplining.

Question 13

Do you operate in the rain?

Accepted Answer

Yes, we take off rain or shine. Bring your rain-jacket if you have any. We only cancel due to severe thunderstorms or flooding. In this case a full refund will be provided.

Question 14

When should I make a reservation?

Accepted Answer

We suggest booking as soon as possible since there is limited spacing for our tour sessions.

Question 15

What if I am afraid of heights?

Accepted Answer

It is not uncommon to have a fear of heights. Many people who have a fear of heights are still able to enjoy our zipline. Our ziplines fluctuate between 50 and 100 feet high.

Question 16

What if I do not want to go on the tour but would like to stay in the premises?

Accepted Answer

We do not allow walk-alongs in the tour. The guests which are part of a group doing the tour but are not participating on the tour must stay in the Yunque Ziplining Base Camp area where they can relax, read a book, use the restrooms, enjoy the alluring views of the rainforest and watch the adventurers cross 4 ziplines.

Question 17

How do I get to the Yunque Ziplining location?

Accepted Answer

We provide roundtrip transportation from the San Juan tourist area for $90+ tax per person. Please indicate hotel (or nearest hotel name). Transportation is provided in the front lobby of the hotels and Airbnbs in San Juan.

Yunque Ziplining recommends the following drivers:
• Murray Guadalupe: (787) 607-0691
• Julio (Frankie) Cordero Pagan: (939) 358-9997 
• Mario Acevedo: (787) 547-6941

Question 18

What other attractions can I enjoy near Yunque Ziplining premises?

Accepted Answer

For guests not participating in the zipline tour have the option of going horseback riding or riding ATV's in the Hacienda Carabali which is just 7 minutes away from us. Also the beautiful Luquillo beach is 10 minutes away. Discover great local food options in the popular Kiosks of Luquillo which are just 15 minutes away. Another great option that you could enjoy after our tour is the famous Bioluminescent Bay in Fajardo located 20 minutes away. The famous El Yunque National Forest, which is a must when you visit Puerto Rico, is just 30 minutes away!

FAQ

Frequently asked questions